How Do I Contact Hayworth Vintage?If you have a question that is not answered on our site you can send an email to info @ hayworthvintage.com In the unlikely event of Hayworth Vintage being unable to satisfy your request immediately, Hayworth Vintage will endeavour to respond as soon as the issue has been thoroughly investigated. Can I Return My Purchases If I Am Unhappy With Them?Before returning any goods to us for whatever reason, it is important and essential that you send an email to info @ hayworthvintage.com to inform us of your intention. No exchange or refund on items bought at fairs. All goods purchase in Arnotts stores can only be returned to Arnotts store. All items purchased online at www.hayworthvintage.com. can only be returned through the website. Please note Arnotts will not accept any online returns All goods must be returned to Hayworth Vintage undamaged and unused, within 14 days (including weekends and bank holidays) of the date stated on the receipt sent with the purchased item(s). The full cost of the item will be refunded to you when we have received the returned goods in the condition in which they were originally sold by Hayworth Vintage. We keep extensive photographic records of all items available for sale and will not be held accountable for any damage occurring after delivery of the purchased item(s).
How will I know if it fits?Hayworth Vintage provides a modern measurement size and also actual measurements for the products. Bust: Measure this at the fullest part of your bust Waist: Measure this at your true waist, at the belly button or an inch or two above Hips: Standing, put your feet together at measure this at their widest point HSP: This means highest shoulder point, the measurement is taken from the shoulder to the hem of the garment. In the case of strapless dresses this measurement is taken from the center front (CF) to hem Hayworth Vintage aims to be as accurate as possible when listing all measurements. Actual sizes listed on garments labels often due not reflect the true modern equivalent. Each item is individually assessed and full measurements are clearly stated in the item description. For any further queries please email info @ hayworthvintage.com Should you be unhappy with the fit of a particular purchase you can return the item. Please follow the instructions listed under returns. In What Condition Are The Garments That Hayworth Vintage Sell?Hayworth Vintage specialises in perfection. Any minor faults are explicitly listed in the item description. Due to the nature of vintage and the age of many of our items, mean that a small amount of natural wear and tear is inevitable in some items. All our products are ready to wear. How Do I Know What Is In Stock?All items shown are in stock unless the words "Sold" appear on the product pages. Please be aware that even if the product is in your shopping bag it isn't reserved and can be bought by another customer while you are browsing. How Do I Make A Purchase?Making a purchase is easy. Just follow these simple steps:
What Payment Methods Does Hayworth Vintage Accept?All payments are processed by PayPal. Please set up a Paypal account in order to shop online with Hayworth Vintage. www.paypal.com/uk/cgi-bin/webscr Paypal accepts Visa and Mastercard credit cards and Laser, Maestro, Solo and Visa Electron debit cards Is It Safe To Use My Credit Card Online At Hayworth Vintage?Our site is as secure as we can make it. All credit card transactions on this site are processed using Realex, a secure online payment gateway which encrypts your card details in a secure host environment. At Hayworth Vintage we don't hold your credit card details on the website. To help ensure that your shopping experience is safe, simple and secure, Hayworth Vintage uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. Hayworth Vintage works with Realex to provide secure credit card transactions via the site. Further security information can be found within your browser. If SSL is enabled then you will see a padlock at the bottom of your browser and you can click on this to find out information about the SSL digital certificate registration. Although use of SSL technology is necessary for fulfilling your order online, for your convenience, you may send an email to info @ hayworthvintage.com How Will I Know You Received My Order?After you place your order, you will receive an email confirming that your order has been received. This does not mean your order has been accepted by us. Once your credit card has been approved, the receiving address has been verified, and the item has been located, your order will be accepted and the item shipped. You will receive another e-mail notifying you if any of the items you ordered are not in stock; if this occurs your credit card account will only be charged with the cost of the items in stock. What If I Live In A Country That Hayworth Vintage Does Not Ship To? Hayworth Vintage ships within Europe via An Post services. Ireland’s customers will be sent purchases via An Post Registered post. International customers will be sent purchases via An Post International Registered post. Please send an email to info @ hayworthvintage.com if you have any questions relating to shipping to your country. Does Hayworth Vintage Ship To Post Office Boxes?Due to shipping restrictions, unless there is a reception agent present at the PO Box during business hours, customers with PO Boxes will need to arrange for an alternate physical delivery address. You must provide us with an address where our delivery service can get a signature upon delivery of your shipment. How Much Will I Be Charged For Shipping?Hayworth Vintage is delighted to announce that European delivery is complementary for all purchases, regardless of size, weight or delivery address. How Can I Track My Order?You can check the current status of your shipment by emailing info @ hayworthvintage.com with your order number obtained from your confirmation email and we will track your shipment for you. Hayworth Vintage will store a record of your transactions for a minimum of one year. Please note that for your security only a record of your transaction is kept on the Hayworth Vintage website; your credit card details are not held on the website. Is My Personal Information Kept Private?Please be assured that we consider all the information you share with us totally private and confidential. At no point will we hare, rent or sell your personal information without your consent. For details please read the Hayworth Vintage Privacy Policy. In order to register as a user at Hayworth Vintage we will need to know your name, mailing address and email address. In order to process credit card orders online, we will also need information including your billing address, shipping address, telephone number, credit card number and expirations date. We will use your billing and credit card information to process our order and inform you of its delivery. Please note that Hayworth Vintage does not keep your credit card details on the Hayworth Vintage website, and these details are therefore protected from any breach of security at the Hayworth Vintage website. We may also use information we collect to inform you of new goods and services via emails. If you do not wish to receive these emails, please send an email message to info @ hayworthvintage.com. Navigational information is only used for internal purposes to enhance the customer shopping experience and site usability and is not shared with any outside parties. Financial information is used to check the user's qualifications and to bill the user for products. |